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Refund Policy
Last updated: September 2026
30-day money-back guarantee
We want you to love the EL.E.X. Series. If you're not satisfied with your purchase, The Stellar System offers a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or reply to your purchase receipt email and we'll help you.
What happens next
Once approved, refunds are issued to your original payment method. Processing times depend on your bank or card provider. For full details of how Paddle handles refunds, see Paddle's Refund Policy.