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Privacy Notice

Last updated: September 2026

1. Who we are

The Stellar System is the data controller for the personal data collected through this website. This notice explains what we collect, why, and your rights.

2. Data we collect

  • Contact data — name and email address, used to deliver your purchase and respond to support requests.
  • Support messages — the content of messages you send us, used to provide customer support.
  • Usage and device data — IP address, browser and device identifiers, and pages visited, used for security, fraud prevention, and product improvement.

Payment data (card details, billing address) is collected and processed directly by Paddle, our Merchant of Record, and is not stored by us.

3. Legal bases

We process personal data on the following bases: performance of a contract (delivering your purchase), legitimate interests (security, fraud prevention, product improvement), consent (where required, e.g. optional marketing), and legal obligations (tax and accounting records).

4. Who we share data with

  • Paddle — our Merchant of Record, for the sale of products, payments, tax compliance, and invoicing.
  • Service providers — hosting, analytics, and support tooling providers acting on our instructions.
  • Professional advisers — legal and accounting advisers where necessary.
  • Authorities — where required by law.

5. Retention

We keep personal data only as long as needed for the purposes above (including legal retention periods for transaction records), after which it is deleted or anonymised.

6. Your rights

Depending on your location, you may have the right to access, rectify, or erase your personal data; to restrict or object to processing; to data portability; to withdraw consent; and to complain to a supervisory authority. We respond to requests within one month. To exercise any right, contact us using the details provided at checkout.

7. International transfers

Some of our service providers process data outside the UK/EEA. Where this happens, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

8. Security

We apply appropriate technical and organisational measures, including encryption in transit and access controls, to protect your personal data.

9. Cookies

This site uses only essential cookies required for it to function and for secure checkout. We do not use marketing cookies. You can control cookies through your browser settings.